Contact

Contact Us

Real local people, ready to help — whether you want to get connected or already are.

New connection

Let's see what's possible at your place.

A signal test is a free, no-obligation visit where our local team checks line-of-sight and the best connection for your address. Leave your details and we'll call you back to arrange it.

  • Free & no obligation
  • Real local people
  • We call you back

Book a signal test

Send via WhatsApp Email instead

Goes straight to our team — no third parties.

Already with us

Already a customer? Here's how to reach us.

Pretoria East, South Africa

Technical Support

No connection, slow speeds, WiFi problems or any technical questions about your service — the technical team is your first stop.

Mon – Fri 08:00 – 21:00
Sat · Holidays 09:00 – 13:00
Sunday Closed
012 947 0000 · opt 1 support@datonet.co.za WhatsApp - 012 947 0000

Accounts

Invoices, payments, debit orders and any questions about your account.

Mon – Fri 08:00 – 13:00
Sat · Holidays Closed
Sunday Closed
012 947 0000 · opt 2 rekeninge@datonet.co.za accounts@datonet.co.za

Hosting

Queries about websites, email and domains hosted with Datonet.

Mon – Fri 08:00 – 21:00
Sat · Holidays 09:00 – 13:00
Sunday Closed
support@datonet.co.za hosting@datonet.co.za

CVs

Want to join the Datonet team? Send your CV here.

cv@datonet.co.za

Complaints

Not satisfied? Send your complaint here — we handle it according to our code of conduct.

complaints@datonet.co.za
Code of conduct (PDF) Complaints procedure (PDF)